Looking for support?

University can be both exciting and challenging and it’s natural to feel nervous at times. If you’re finding university life difficult, we want to make sure that you get the right support.

Whether you are looking for academic, career, financial or wellbeing support, we can offer you guidance and advice. Use the below links for more information and if you need additional support please contact us.

Find the support you need

Academic support

We have lots of support teams who can help with any academic issues you may be having.

Assessment FAQs

If you're unsure of what your results mean, check our list of assessment terms, or speak to a member of staff for more specific details.

CareersBU support

Careers advice and job hunting support is available throughout your time at BU and after you graduate.

Exceptional circumstances

If you are worried that your circumstances could affect your assessments, you should tell us as soon as possible, rather than waiting for your results.

Foundation year and level 4 assessment in-year retrieval

In-Year Retrieval opportunity for Foundation Year and level four students.

Health and wellbeing support

Your wellbeing is very important to us - confidential support is available when you need it.

How we are supporting your learning

We have are here to support your learning and your academic experience during the year.

Making a complaint

If you are feeling dissatisfied find out what options are available to you.

Making an appeal

If you feel dissatisfied about an academic decision relating to your studies find out what your options are.

Thinking of interrupting your studies or leaving BU?

If you are thinking about interrupting your course, changing your mode of study, or leaving BU we can provide advice and guidance for you.

What happens if I need to repeat a unit?

Find out what repeating a unit means and what you need to take into consideration.

More information

SUBU Advice

Free independent and confidential advice on housing, money and personal matters offered by BU Students' Union.

Achieve@BU team

Whether you need some help adjusting to uni life or you're struggling beyond your first year, our Achieve@BU team are your first point of contact.